How do you get to the resort by car?faq-image

Resort address: 2346 Gold Coast Highway, Mermaid Beach 4218.

If heading South:
On the M1/Pacific Highway take exit 71 – (Nerang-Broadbeach Road) to merge onto Nerang-Broadbeach Road/State Route 90.
Slight left onto State Route 90.
Turn right onto Gold Coast Highway/State Route 2 and keep driving straight.
Make a U-turn at Heron Ave and drive straight.
Turtle Beach Resort is on your left.

If heading North:
Merge onto the M1 via the ramp to Pacific Motorway/Brisbane.
Take exit 89 – (Tallebudgera Creek Road) and merge onto Tsipura Drive.
Turn left on to Tallebudgera Creek Rd and continue on to West Burleigh Rd.
Take a slight right to stay on West Burleigh Rd.
Turn right onto West Burleigh Rd/State Route 80.
Slight left on Gold Coast Highway/State Route 2.
Turtle Beach Resort is on your left.

How far is Turtle Beach Resort from the airport?

Turtle Beach Resort is approximately 20 minutes from Gold Coast Airport/Coolangatta and approximately 80 minutes from Brisbane Airport.

How to get to the resort from Brisbane Airport?

The best way to get to Turtle Beach Resort is by private shuttle bus transfer.  We operate our own transfers which offer door to door transfers with no annoying stops.

Shuttle/Transfer options: please contact our Reservations team on 1800 383 583 for deals and prices.

Airtrain Connect – catch the train from the airport to Robina Train station where you are met by a 3rd party shuttle which will bring you directly to the Resort. On return you are picked up from the resort and taken to the train station.

How to get to the resort from Gold Coast Airport?

The best way to get to Turtle Beach Resort is by private shuttle bus transfer.  We operate our own transfers which offer door to door transfers with no annoying stops.

Shuttle/Transfer options: please contact our Reservations team on 1800 383 583 for deals and prices.

How far away are theme parks and attractions?

Most of the theme parks are off the M1 motorway, approximately 25 – 30 minutes drive North from the Resort.
Seaworld is located in Main Beach about 15 minutes from the Resort.
Currumbin Wildlife Sanctuary is located approximately 15-20 minutes South of the Resort.
Turtle Beach Resort runs daily private shuttle bus transfers to all theme parks.

What are the check in and check out times?

Check in is anytime from 2pm and check out is by 10am.

If you arrive earlier than 2pm you are more than welcome to leave your bags at reception and they will issue you a pass so you can still use all the facilities/pools/cafe until your apartment is ready for you.

Are hairdryers provided in the apartments?

Yes hairdryers are provided in all the apartments.

Are there pool towels in the apartments?

Pool/beach towels are not provided in the apartments. We offer a pool towel hire service at Reception for $5 per towel for the duration of your stay, which can be laundered in your apartment.

Can you hire strollers/cots/high chairs etc. from the resort?

We have cots/strollers/highchairs available for hire for $9 each per day. There are also bed rails available for $5 per day.

Is there babysitting facilities available at the resort?

We recommend Gold Coast Babysitters which can be booked prior to arrival or at Reception.  Please give at least 24 hours notice to avoid disappointment.

What are the games rooms?

There are 2 games rooms located in the Resort.  Both rooms are unsupervised areas with coin-operated arcade style games.

Is car hire available?

We recommend Star Rent a Car and use this company regularly. Please contact us for further information or specials.

Is there car parking available at the resort?

Free underground security parking is available for all apartments.

What is the height restriction on the car park?

The height restriction on the car park is 2.1 metres.

How far is the closest supermarket?

The closest supermarket would be Coles at Pacific Fair Shopping Centre which is approximately 2 km from the Resort.

Online shopping options are quite popular, however we require that you are on site when your order is delivered.

How far to the beach?

The beach is approximately 300-400 metres so walking distance.  Mermaid Beach Surf Club is located approximately 1 km to the North with Nobby’s Beach Surf Club located approximately 1 km to the South.  The beach directly opposite the Resort is council patrolled all year round.

 

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