Operational Changes to Guest Facilities
EnglishChinese (Simplified)FrenchGermanItalianSpanishMalay

+61 7 5595 6666

Reservations: AUST: 1800 383 583, NZ: 0800 141 475

    Operational Changes to Guest Facilities

    The following operational changes may affect your forthcoming stay.

    The Deck Restaurant & Bar is open daily 7:30am – 8pm (subject to change without notice). Our onsite convenience store will trade as per normal – Drinks, ice cream, grocery items, souvenirs, coffee and various takeaway food items.

    Club Turtle Kids Club will be running free unsupervised activity sessions 9am daily, we have also had to scale back supervised Club Turtle Kids Club sessions, please refer to the program during your stay.

    We will provide free activity kids packs to assist in occupying the young ones.

    Various board games and activities will be available to be borrow during your stay.

    We have tried our best to keep the above facilities/outlets open for you during your stay, however unfortunately we have had to make the above last minute changes.

    The wellbeing of our team is our main priority  as we allow them to be tested and rest.

    We sincerely apologise  for any inconvenience this may cause. We would also like to advise that our Splash Zone Waterpark and all 4 pools and spas are open as per normal to keep you cool during these hot days and warm nights.

    Don’t forget we also have tennis (fee), putt putt mini golf (fee), arcade games room (fee) and a cinema to also entertain you during your stay.

    We will keep you updated of any changes that may occur and we sincerely appreciate your understanding and support during these difficult times.